Frequently Asked Questions

What is IASTM?


Instrument assisted soft tissue mobilization. IASTM is a method of using instruments or tools to aid in the healing of soft tissue injury. Healing tissues are less pliable than normal, healthy tissue, and myofascial adhesions can form as a result of the healing process. IASTM works to restore some of the original flexibility of the tissue, while also increasing blood flow to the area, which further aids healing.




What are Myometal tools made of?


Myometal tools are made from high-quality stainless steel. Myometal tools will withstand the rigors of heavy use and remain corrosion free.




Who uses Myometal tools?


Myometal tools are used by a variety of health care practitioners. The tools are currently being used by chiropractors, physical therapists, licensed massage therapists, doctors of osteopathic medicine, certified athletic trainers and naturopathic physicians. Myometal tools are versatile and can be implemented using just about any IASTM technique out there.




How do I place an order?


You can place an order by going to the "Shop" tab. Once there, simply select the item(s) you want and then buy them! It's that easy. If your organization would like to make a purchase using a purchase order, please contact us to see if special arrangements may be made.




What are your payment and shipping options?


We accept payment in the form of Visa, Mastercard, American Express, Discover, and PayPal. Shipping within the United States is via priority mail through the United States Postal Service. Shipping to Canada is via UPS ground. Please note, domestic shipping via USPS Priority Mail typically arrives within 1-3 business days, but the USPS does not guarantee delivery within that window.




What is your return policy?


If you are dissatisfied in any way, simply contact us within 30 days of the date of purchase to arrange for a full refund of your purchase price. All you're out is the cost of shipping.




Do you ship to other countries?


International shipping is now available at a flat fee of $75.00 USD. All international orders are shipped UPS Standard. The estimated date of arrival will be provided once your order has been shipped, and you will be given a tracking number to allow you to follow the progress of your order.




How do I clean my Myometal tools?


The tools are capable of withstanding repeated cleanings using most household cleaners. We recommend using a gentle, natural antibacterial cleaner in order to prevent any potential reaction with your patients' skin.





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